Understand
Plain-language explainers on how AI works and what the words mean.
Understand · ExplainerWhy does AI make things up, and how do you catch it?
Chatbots sometimes invent facts, quotes and sources, and say them with total confidence. Here is why it happens, how often it happens, what it has cost people, and a simple routine for catching it.
Understand · ExplainerHow does an AI chatbot actually work?
You type a question and fluent text comes back in seconds. Knowing what happens in between explains why chatbots are so useful, why they vary, and why they still get things wrong.
Understand · ExplainerWhat is AI, really? A plain-English guide
AI is in your inbox, your photo app and your phone's chatbot. Knowing roughly how it works helps you judge when to trust it and when to double-check.
Understand · ExplainerWhat is an AI agent, and should you let one do tasks for you?
Chatbots used to just answer. Now the big AI companies sell assistants that click, type, book and send on your behalf. Here is what that means, where it goes wrong, and how to try it safely.